622bd Privacy Policy
Your personal information is of the highest importance to us. Learn in detail how 622bd collects, stores, and keeps your information secure in this policy.
Introduction and Scope
622bd ("we", "us", or "the platform") is a trusted online casino and betting service provider in Bangladesh. We place the highest importance on the privacy of our users ("you", "your"). This privacy policy describes how we collect your personal information, how and where we use it, how long we retain it, and what your rights are.
This privacy policy applies to the 622bd.cam website, its mobile version, and all of our associated services. By using the website, you agree to the terms of this policy. If you do not agree with any part of this policy, please refrain from using our services.
622bd always uses SSL encryption and modern security technology to keep your information secure. We never sell your personal information to third parties.
What Information We Collect
622bd collects only the information necessary for the proper operation of our services. Below is a description of the information collected under three main categories:
Full name, date of birth, email address, mobile number, and password (in encrypted form) provided at the time of registration.
Transaction history, deposit and withdrawal amounts, payment methods (bKash, Nagad, Rocket), and associated mobile numbers.
IP address, browser type, device type, operating system, cookie data, and session logs.
2.1 Methods of Data Collection
We collect information in the following ways:
- Direct provision — information you provide during registration, login, deposit, or withdrawal processes.
- Automatic collection — your browsing behavior, clicks, and session data on our website.
- Third parties — where applicable during the identity verification (KYC) process.
- Payment providers — confirmation data received from payment gateways when completing transactions.
2.2 Information of Minors
622bd provides services only to those aged 21 or above. We do not knowingly collect any information from minors. If we confirm that we hold information from a minor, that account and the related information will be deleted immediately.
How Your Information Is Used
622bd uses your personal information for specific and lawful purposes. We never use your information without your knowledge or without permission. The main purposes for which we use your information are described below:
Your information is used to create and manage your account, process transactions, provide bonuses and promotional offers, and deliver customer support.
For fraud prevention, ensuring account security, detecting suspicious activity, and complying with anti-money laundering regulations.
Anonymous statistics derived from analysis of user experience are used to continuously improve the website's functionality and gaming experience.
For sending important account updates, transaction confirmations, promotional offers (subject to your consent), and responsible gaming messages.
Cookies and Tracking Technologies
The 622bd website uses cookies and similar technologies to improve your browsing experience. Cookies are small data files stored in your browser or on your device.
4.1 Types of Cookies
- Essential Cookies: For core website functionality such as maintaining login sessions and storing security tokens. Without these, the website will not function properly.
- Performance Cookies: For analyzing page loading speed, error reports, and user behavior. This information is collected on a fully anonymous basis.
- Functionality Cookies: Store your preferences, language settings, and customizations to provide a better experience on your next visit.
- Marketing Cookies: For displaying relevant advertisements and measuring the effectiveness of promotional activities (subject to your consent).
4.2 Cookie Controls
You can disable cookies at any time by changing your browser settings. Keep in mind, however, that disabling essential cookies may cause some parts of our service to not work properly. For detailed information on changing cookie settings in popular browsers, refer to your browser's help section.
Sharing Information with Third Parties
622bd never sells your personal information or transfers it to third parties for commercial purposes. However, in specific circumstances we may share limited information with trusted partners:
- Payment Processors: Our payment providers, including bKash, Nagad, and Rocket, receive the minimum information necessary to complete transactions. They are required to comply with strict security standards.
- Game Providers: Our game providers, including Pragmatic Play, Spribe, and JILI, may receive player session data, but no identity information is included.
- Legal Obligations: Where providing information is required by legal directive, court order, or request from a government authority.
- Fraud Prevention: Necessary information may be shared with security agencies to prevent fraud and criminal activity.
- Business Succession: In the event of a company merger, acquisition, or restructuring, where the new entity will be required to follow the same privacy policy.
In the above cases, third parties are provided only the minimum information necessary to complete their work. They may not use this information for any other purpose.
Data Retention and Security
622bd follows the highest industry standards to protect your information. The key components of our security framework are outlined below:
6.1 Technical Security Measures
- All data transfers are protected by SSL/TLS encryption.
- Passwords are always stored hashed using advanced encryption algorithms — they are never stored in plain readable form.
- Two-Factor Authentication is available.
- Regular security audits and vulnerability assessments are conducted.
- Firewalls and intrusion detection systems are active.
6.2 Data Retention Period
We retain your information only for as long as it is relevant and necessary. Information is retained while the account is active. Even after an account is closed, certain information may be retained for a specific period due to legal, regulatory, and financial record-keeping obligations. Once that period has passed, the information is securely deleted or anonymized.
6.3 Response to Data Breaches
In the event of a security breach, we will take the necessary steps immediately and notify affected users as quickly as possible. Our incident response team is on standby at all times to minimize damage.
Your Rights
As a registered user of 622bd, you have the following rights over your personal information:
You can request a complete copy of your personal information held by us at any time.
If your profile contains incorrect or incomplete information, you can request that it be corrected.
In certain circumstances you can request the deletion of your personal information, however some information may be retained due to legal obligations.
You can choose to restrict the processing of your information for specific purposes, such as stopping marketing communications.
To exercise these rights or to submit any complaint regarding your information, please contact our support team via live chat or by email. We will respond to your request as promptly as possible.
Responsible Gaming and Data Protection
622bd prioritizes responsible gaming. In this context, we may analyze your gaming history to identify potentially problematic behavior and provide you with support. This analysis is conducted entirely for the benefit of the user and is never used against you.
To learn more about responsible gaming, visit our Responsible Gaming page. You can also request deposit limits, loss limits, or self-exclusion on your own.
Changes to This Policy
622bd reserves the right to amend this privacy policy at any time. If any significant changes are made:
- This page on the website will be updated and a new effective date will be noted at the top.
- Registered users will be notified by email.
- Continued use of the platform after the changes will be considered acceptance of the new policy.
We therefore recommend that you visit this page regularly. If you have any objection to a change, please contact us before the change takes effect.
Contact and Complaints
If you have any questions, comments, or complaints about this privacy policy, please contact our data protection team:
We try to respond to all requests as quickly as possible. Complex requests may take more time, but you will be kept informed at every step of the process.
Also read our Terms and Conditions and Responsible Gaming pages — these three policies together form the complete framework for using our platform.